Contact us

Contact us

Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused, minus a 10% restocking fee within 30 days of receiving the item. If the package has been opened it may be returned within 30 days of receiving the item. A 30% restocking fee applies as the item is now in used condition.

Any returns must be in the original packaging with proof of purchase.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All products are covered under a 1 year warranty. Mishandling of the product is not covered under warranty.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Each unit is built to order and takes around 3 weeks to build before delivery

Standard delivery usually takes around 7 business days.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Easy returns

Returns within 30 days.

Worldwide shipping

Ship anywhere, rates available at checkout.

Always Here

Email us anytime at support@specteroptics.com